Terms of service

Providing the whole list of service is based on the rules and terms down below. These rules are ought to be followed by all of the subscribers hosting-provider RudHost.

General terminogoly

Hosting RudHost – as an implementer.
Customer of service on RudHost – as a subscriber.

Rules of use of a virtual hosting
  • 1.1. Under the rules of this service, its prohibited to use materials to spread spam, so as another ways of mailing to users. Its forbidden to run auto-launching scripts, mailers and etc. . On hosting it is inhibited to use illegal methods such as people stalking, hacking basic resources of system. Implementer could ban account of subscriber upon we detect the fact of distribution of unauthorized information. Also Implementer can completely terminate partnership or restrict hosting’s terms of service in case of detection misconduct.
  • 1.2. Its forbidden to use and post any information media that restricted due to current legislation of Ukraine. Its forbidden to post materials that belong to third party person or copyrighted. Materials should not contain any propaganda, the fact of violence, discrimination based on race or nation, pornography.
  • 1.3. If materials erotic type of content are being posted and its hard to identity or differentiate with pornography content, the decision is made by Implementer, depending on the characteristic of particular situation.
  • 1.4. Its prohibited to use proxy, anonym proxy, automatic scripts, gateways and etc. For this punishment is provided at the judgement of implementer.
  • 1.5. Its forbidden to use automatic scripts, that downloading files from file-sharing hosts.
  • 1.6. Its forbidden to install any type of scanning software or IRC-servers on this resource. Prohibited to use bots.
  • 1.7. Hosting plan is not providing materials and pages of following types:
  • 1.7.1. Using third party software to work with control panel and server part.
  • 1.7.2. Application of software to determine game statistics on the server.
  • 1.7.3. Posting sites, that directly or indirectly connected to games subject.
  • 1.7.4. Different types of torrents.
  • 1.7.5. Sites that spreading or selling user accounts, that could be profiles of different types of software, mail clients, game apps and etc.
  • 1.7.6. Sites that dedicates to analysis and building financial pyramids, so as materials connected to such type of information.
  • 1.7.7. Sites that are used as an external resources to provide information on third party pages – for example on social-networks or on other web-sites that providing some kind of functional to the end user.
  • 1.7.8. Resources that promotes unhealthy lifestyle – for examples sites that dedicated to smoking or do drugs of any type and composition.
  • 1.7.9. Web-resources used on dark-web, and services for hackers and other people who being engaged into illegal activities.
  • 1.7.10. Resources, excludes data from users to use in spiteful ways.
  • 1.7.11. Resources that directly or indirectly dedicated to the consideration of country political situation, that promoting political parties or trends, that is illegal.
  • 1.7.12. Sites that providing service of spreading information about customers cards or anything related to payment for certain services.
  • 1.7.13. Services for file-sharing on the internet – various types of hosting and photo-exchangers.
  • 1.7.14. Sites that sell medicaments or other medical drugs without obtaining appropriate permission documentary.
  • 1.7.15. Sites that spreads and promotes gambling.
  • 1.7.16. Sites that provide services of currency exchange of any type – for example cryptocurrencies or fiat currencies.
  • 1.7.17. Software that downloads various information resources without obtaining permission for this.
  • 1.7.18. Sites that directly or indirectly related to the terrorist movement which has official permissions and recognition from any organizations or political parties. Also sites that aimed on anti-government policy are prohibited from hosting.
  • 1.7.19. Resources that related in any way to suicide and other mental disorders.
  • 1.8. Its prohibited to use virus software on your computer or main resource of any type. If the virus software will be detected in hosting user scripts, the Implementer must to notify the user about the clearing is needed to delete malware and content, that could harm other users of hosting. If during 24 hours user will ignore warn messages, then Implementer able to block user’s profile fully or partly as a law. Its needed to stop spreading harmful software in area of virtual hosting. If the user removes malware by himself, then the Implementer may remove the previously imposed restrictions to continue using its services.
  • 1.9. Within the virtual framewok, you able to use original software and productive computing resources that match such requirements
  • 1.9.1. The main process of the service should not be loaded more than 10 percent in accordance to the established subscription plan at the conclusion of the contract.
  • 1.9.2. Its necessary to use such scripts to access to the database, the execution time of which does not take more than 1 seconds. It is also not allowed to execute single SQL commands. To optimize runtime, it is recommended to use indexes as well as normalization of database tables.
  • 1.9.3. Its forbidden to use CRON scheduler to perform operations with a frequency that exceeds once every 5 minutes.
  • 1.9.4. Use connections to external databases can only be used as a manage, setting and maintain tool for a database. For other purposes it is prohibited to use these methods.
  • 1.9.5. Its prohibited to use processes with SSH protocols or scheduled events that runs more than 10 minutes.
  • 1.9.6. Subscriber is prohibited to run processes that open ports in listening mode. However they do not play the role of background services, also do not provide for the completion of work ather their execution.
  • 1.9.7. Backup of user information from the hosting resource is allowed once a day.

  • 1.10. Subscriber able to use a free trial period. If during this period he did not performed any actions, the Implementer is having right to refuse to provide this service..
  • 1.11. User accounts that working with heavy files, that loads disk space could be blocked temporarily by Implementer.
  • 1.12. Subscriber agrees that if the selected options are exceeded, the Implementer can change the subscription plan by himself according to functionality of the resource. At the same time, validity of new subscription plan is the same as the old one.
  • 1.13. If validity of subscription plan been not extended, it is suspends for a short period of time. User will be notified. After that user can afford to extend subscription plan or get its backup filer.
2. Rules for using virtual servers VPS/VDS, dedicated servers (including GPU)
  • 2.1. It is forbidden to use servers for mass mailing, spam and other related software (made to send messages via feedback forums, forums, guests and etc.) supporting hacking, cracking and other illegal activities on the Internet. In case of detection such activity, RudHost can ban server before the circumstances are known.
  • 2.2. It is forbidden to post information pornographic type, materials that violate copyright, bootlegged, ethnic strife, invitation to violence and etc.
  • 2.3. Subscriber is prohibited to set up malware of any type on rented server.
  • 2.4. Subscriber agrees that without additional service of virtual server, full backups of his VPS/VDS will not be created, so case of losing information on the server is irrevocable. Without backups all of your deleted data will be impossible to recover.
  • 2.5. Dedicated physical or virtual VPS/VDS cannot be used for DoS/DDoS-attack or any sabotage on the Internet.
3. Domain name registration and transfer rules
  • 3.1. All the information is provided to the customers for domain name delegation have to be complete and accurate.
  • 3.2. Customer is responsible to report about all and any changes of information referred in paragraph 3.1 above in order to maintain its completeness, truthfulness and accuracy throughout entire period of domain name delegation.
  • 3.3. Subscriber agrees and understands that Implementer reveal the incorrect information provided during the registration or change of domain contact information, the Implementer can maintain domain delegation until correct information is provided by subscriber.
  • 3.4. Subscriber understands that he knows and understands the purpose of collecting, storing and publishing data that is provided to them by Implementer and necessary to provide process of domain delegating name, as well as that he knows and agrees that the current state of such information is public in real time via WHOIS or similar service.
  • 3.5. Subscriber agrees that neither Implementer, nor Administrator, nor Registry Operator are responsible for consequences of the use or misuse of domain names by the subscriber, including third person, as in case of copyright violation by subscriber.
  • 3.6. Subscriber is informed and understands that registration on new domain in an international domain zones or changing contact information in existing international domain names a special e-mail letter with a special verification link. Clicking on it confirms that e-mail provided by subscriber in contact settings of domain is correct and working. In case of ignoring such letter for 14 days, domain name will be temporarily blocked until the subscriber confirms contact e-mail address.
4. Refund (Moneyback)

Refund is possible for full unused months for services

  • Virtual hosting
  • Windows\Linux VPS
  • Dedicated server withGPU
  • During the refund a commission of the payment system is charged up to 5% (depends on payment method) of the amount for initial payment. In case of providing promotional bonus (domain name, additional validity period), the value of the bonus is deducted from the refund amount.
  • Refund is not possible for cases of violating ToS (Terms of service) for use of hosting (violation of law, copyright, spam, fishing and etc.)

    Dear customers – usage of services must be carried out in a legal way and only for lawful purposes..